Privacy Policy
Last Updated: September 2026 • Inflection ORG PVT LTD ("Tanki Meter", "we", "our", or "us") is committed to safeguarding your privacy and ensuring your personal data is handled responsibly and securely.
1. Information We Collect
When you interact with our website, purchase a Tanki Meter smart water controller, or use our mobile application, we may collect the following categories of information:
- Contact & Order Information: Full name, shipping address, billing address, phone/WhatsApp number, and email address for order processing and delivery.
- Device & IoT Telemetry: Water level percentages, pump status logs (ON/OFF duration), voltage/current telemetry readings, and Wi-Fi connectivity diagnostics necessary for real-time app telemetry.
- Local Wi-Fi Credentials: Stored locally and encrypted on your physical Tanki Meter hardware to connect to your home Wi-Fi; never uploaded to public servers.
- Technical & Browsing Data: IP address, browser type, device identifiers, and pages visited on our website to improve user experience.
2. How We Use Your Information
We use the collected information for the following legitimate purposes:
3. Data Security & Storage
We implement industry-standard SSL encryption and secure server protocols to protect your personal information against unauthorized access, loss, or misuse. Payment transactions are processed through PCI-DSS compliant secure payment gateway providers. We do not store your credit/debit card numbers or bank passwords on our servers.
4. Third-Party Sharing Policy
We never sell, rent, or trade your personal data to third parties for marketing purposes. We only share necessary data with trusted operational partners:
- Courier & Logistics Partners: For delivering your physical Tanki Meter hardware orders safely to your doorstep.
- Payment Gateways: For processing online payments securely.
- Legal Authorities: Only when strictly required by applicable law, court order, or governmental regulation.
5. Your Rights
You have the right to access, review, update, or request the deletion of your personal data held by us. You may also request to unlink your Tanki Meter IoT device from your mobile application account at any time by contacting our support team.
Questions or Privacy Inquiries?
For any privacy-related questions or data requests, reach out to our team: